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An Unhandled Exception Occurred" when opening Manage Data Connections window
Created/Edited -
Procedure
Issue
When attempting to open the Manage Data Connections window, the following error is received:
An Unhandled Exception occurred. A previous action may not have completed successfully. Click OK to send the development team the error log so that we can fix this error in a subsequent release.
Environment
- Alteryx Designer
- All versions
- Windows Operating System
Diagnosis
While the above error can occur in another context, this resolution is specific to encountering the error while opening the Manage Data Connections window under Options > Advanced Options > Manage Data Connections.
Cause
The GalleryAlias.xml file is corrupted or the file cannot be decrypted.
Solution A
- Close Designer
- In File Explorer, navigate to %APPDATA%\Alteryx\Engine
- The actual path will vary, but it will take the following form:C:\Users\your_username\AppData\Roaming\Alteryx\Engine
- Delete the GalleryAlias.xml file
4. Restart Designer
Solution B
- In Designer, navigate to Options > Schedule Workflow
- Remove all Gallery links by clicking the Trash icon to the right side of the Gallery name.
3. Close the Designer
4. Repeat steps 1-4 under Solution A
5. Re-add your Gallery(s) under File > Save As > Add a Gallery.
Additional Information
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