Welcome to the Alteryx Knowledge Base

Exception thrown when asserting SAML response from IDP
user

Created/Edited - 7/19/2026 by Michael Phipps | Alteryx

Summary
Exception thrown when asserting SAML response from IDP (when using either MetadataURL or x509 certificate)
Environment

Error: “Exception thrown when asserting SAML response from IDP”

 

Environment Details

 
  • After Alteryx Server upgrade to 2022.3 SAML authentication fails with Please sign on page being presented.
  • affects SAML method Metadata URL or x509 certificate
 
Exception thrown when asserting SAML response from IdP.,"Sustainsys.Saml2.Exceptions.Saml2ResponseFailedValidationException: Expected message to contain InResponseTo ""idef837223a1194c93bede7922a0efeec3"", but found none. If this error occurs due to the Idp not setting InResponseTo according to the SAML2 specification, this check can be disabled by setting the IgnoreMissingInResponseTo compatibility flag to true.->   at Sustainsys.Saml2.Saml2P.Saml2Response.ReadAndValidateInResponseTo(XmlElement xml, Saml2Id expectedInResponseTo, IOptions options)->  


 
  • Alteryx Server 
    • Version(s) 2022.3
  • Okta
Cause

Cause

 

Alteryx is failing to pass "InResponseTo"

Resolution

Diagnosis

 
  • Log error matched in file at %ProgramData%\Alteryx\Logs\alteryx-sso-YYYYMMMDD.csv
  • Login attempt when SAMLL using Okta (with either x509 or Metadata URL) will generate same log error and UI experience.
 

Resolution

 

Solution A 

  1. After sign in attempt the URL landing will result in https://{FQDN}/gallery/#!sso/%FisUnauthorized%3Dtrue which presents the Please sign in page
  2.  Access Server directly at {FQDN}/gallery/ and click Sign In button
 

Solution B 

 
  1. Patch (TBD) see defect report GCSE-1178


Additional Information
Was this article helpful?