Welcome to the Alteryx Knowledge Base

Enable MongoDB logs in RuntimeSettings.xml

When troubleshooting Server/Gallery issues, it can be useful to gather logs to determine whether the issue lies with your MongoDB. These steps will show you how to enable Mongo logging.

• Alteryx Server
• Embedded MongoDB

• Administrative Rights

1. ALWAYS BACK UP FIRST. Make sure to make a copy of your RuntimeSettings.xml as well as your MongoDB. See this article for Backup & Recovery Best Practices
   
   
2. Stop your Alteryx Service
   
   
3. Open File Explorer and navigate to %PROGRAMDATA%\Alteryx
   
    
   
   
4. Open RuntimeSettings.xml in a text editor
   
   
5. Under the Controller section add EmbeddedMongoDBLogPath as a key
    
   
   
6. Add a directory as the value with .txt file extension.
    
   
   
7. **OPTIONAL If you would like to have the logs with increased verbosity**
   1. Under the Controller section add EmbeddedMongoDBArguments as a key
       
      
      
   2. Add --vv as the value
       
      
      
8. Start your Alteryx Service and Mongo logs should be generating
   
    

• How To: Disable MongoDB logs in RuntimeSettings.xml