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Here's the list of items that we suggest adding to antivirus whitelists to prevent any issues from antivirus software stopping the use of the Python tool.

• Check if the client has antivirus.
• If Python is freezing or just hanging and is not in the task manager, as it is running then it might be getting stopped by an antivirus.
• Another issue is that Python might not be trusted, and the workbook.ipynb files might not get created, causing a metadata issue.

The process of whitelisting is different based on the antivirus software, but the list we suggest adding is all Python and Python-related items, and is listed below:

1.  Applications to whitelist

• python.exe
• jupyter.exe
• jupyter-notebook.exe

The location/path of the applications:

• For Designer Version < 2021.1.4
  • Admin: C:\Program Files\Alteryx\bin\Miniconda3\envs\JupyterTool_vEnv
  • Non-Admin: C:\Users\%USERNAME%\AppData\Local\Alteryx\bin\Miniconda3\envs\JupyterTool_vEnv

• For Designer Version >= 2021.1.4 and <= 2025.1

• • Admin: C:\Program Files\Alteryx\bin\Miniconda3\envs\DesignerBaseTools_vEnv
  • Non-Admin: C:\Users\%USERNAME%\AppData\Local\Alteryx\bin\Miniconda3\envs\DesignerBaseTools_vEnv

• For Designer Version >= 2025.1.2

• • Admin: C:\Program Files\Alteryx\bin\python\envs\DesignerBaseTools_vEnv
  • Non-Admin: C:\Users\%USERNAME%\AppData\Local\Alteryx\bin\python\envs\DesignerBaseTools_vEnv

2.  Websites to whitelist

The website list is needed for additional Python package installation. You can skip this step if you are using an internal repository only. 

• pypi.org
• pypi.python.org
• pypi.org
• files.pythonhosted.org