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An account renewing from Legacy to A1, for example, is going from 500 Designer licenses to 350 Full Users (currently on 24.2). Will the legacy key be extended for the existing 500 seats, or will it automatically be reduced to 350 for the 6-month transition period? If reduced, what will the user experience be (if they currently have nearly all 500 allocated)? 

• Customers transitioning from Legacy licensing to Alteryx One

For accounts transitioning from Legacy licensing to Alteryx One (A1) that are reducing the number of users, the existing Legacy Designer key is not simply extended with the original seat count.

Instead, a new single Designer license key is issued for the 180-day (6-month) transition period. The new key reflects the reduced number of licensed users (for example, 350 seats instead of 500).

This behavior has been confirmed with Fulfillment for accounts that are reducing their number of users.

If the customer's existing seats are already allocated, issues are generally not expected unless they attempt to activate the new transition key for additional Designer installations.There is no expectation of an impact to existing activated users during the transition period.

Note: The recipient of the transition key has not been confirmed. Kindly verify with Fulfillment team or the assigned Renewal Manager to determine who will receive the key.