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There was an error while loading: Object reference not set to an instance of an object.
When starting Alteryx Designer, the following error is received:
There was an error while loading: Object reference not set to an instance of an object.
- Alteryx Designer
- All versions
There are a few possibilities that could contribute to the error, mainly related to setting files are not reachable or corrupt state.
Try backing up and then removing everything inside the C:\Users{username}\AppData\Roaming\Alteryx\Engine folder except for the GalleryAlias.xml, UserAlias.xml, and UserConnections.xml files (so remove all the version folders). This will force Alteryx to generate a new user settings file.
*Note: this removes all user settings, favorite tools, window positions, default colors, proxy settings, etc.
If the above solution does not work, you can install a different version of Alteryx Designer, or upgrade your existing version to the latest one. This usually resolves the issue.
Visit this link if you need help with downloading and installing Desktop products.