Welcome to the Alteryx Knowledge Base

Issue

You may be trying to install the Alteryx Designer or Server and receive an error saying: There was an error downloading "AlteryxInstallx64_VersionX.exe...."

Environment

• Alteryx Server
• Alteryx Designer
• Predictive tools

Cause

This is due to a proxy blocking the data manager from installing the software.

Resolution

All you need to do is install the Individual Installs of the Designer/Server/Predictive tools to circumvent the data manager GUI, and you will be able to download the Designer as normal.

1. Navigate to licenses.alteryx.com
2. Log on to the downloads portal
3. Download the relevant installer.exe files.

*****Please remember to download the correct bit and admin/non-admin version for your machine!

Once the download finishes, it will prompt you to complete the installation and open the designer. This is when you can enter your license key and use Alteryx!