When upgrading to Server version 23.2, the service will not start. Additionally, the following errors are observed in Service logs:
{"t":{"$date":"2023-11-03T17:20:15.451+00:00"},"s":"F", "c":"CONTROL", "id":20573, "ctx":"initandlisten","msg":"Wrong mongod version","attr":
{"error":"UPGRADE PROBLEM: Found an invalid featureCompatibilityVersion document (ERROR: Location4926900: Invalid featureCompatibilityVersion document in admin.system.version:
{ _id: \"featureCompatibilityVersion\", version: \"4.2\" }. See https://docs.mongodb.com/master/release-notes/5.0-compatibility/#feature-compatibility. :: caused by ::
Invalid feature compatibility version value, expected '5.0' or '5.3' or '6.0'.
- Server
- 2023.2
- Upgrading to 2023.2 from previous version
After upgrading the softwareand clicking Finish, the follow-up Mongo migration prompt is minimized upon opening, which can be easily overlooked giving the impression that the upgrade is complete and ready to start the AlteryxService.
This issue is associated with defect ID TGAL-9041
Resolution 1
If the Mongo upgrade window is still open, maximize and proceed with migrating the database to complete the upgrade
Resolution 2
If you have closed the migration window on accident or restarted the machine in an attempt to resolve the issue, you can double-click the following MongoDbUpgradeTo60.exe file in the bin folder of your installation to run the Mongo upgrade: